What the Camera Light Is Telling You
What every camera light pattern means and what to do when you see it.
What the Camera Light Is Telling You
The small indicator light on your LightCam is separate from the main light it produces. Here is what every pattern means and exactly what to do when you see it.
Light Pattern Reference
No light — indicator is off
Camera is on and working normally.
During normal operation the indicator light stays off. The main light (the bulb light) works independently — you control that from the app. If the indicator is dark and the camera is responding in the app, everything is fine.
Slow blue blink — one blink per second
Camera is in pairing mode, waiting for the app.
Open the LightCam app and tap Add Camera. Follow the on-screen steps to connect it to your WiFi network. Once setup is complete the blue light will stop.
If you see this and you did not start setup yourself, the camera may have been reset. See Factory Reset for more.
Solid green — steady, not blinking
Camera is performing a reset.
This appears briefly when a reset is in progress — either a WiFi reset or a full factory reset. Do not remove the camera from the socket while green is showing. It will go off on its own when the reset is complete.
Solid red — steady, not blinking
Camera is rebooting or completing a factory reset.
This appears briefly during a reboot or hard reset sequence. The camera will restart on its own. If solid red stays on for more than two minutes without the camera coming back online, contact support.
No light after a firmware update
Update completed successfully.
LightCam updates its firmware automatically in the background. There is no special light pattern during the update — the camera keeps running normally. When the update is ready it reboots, shows solid red briefly, then comes back online. If your camera went offline and came back, that is normal update behavior.
Do not remove the camera from the socket if it went offline unexpectedly. Give it up to three minutes to come back before troubleshooting.
No light at all — camera not responding in app
Camera may have no power.
- Check the wall switch — is it in the ON position? Someone may have flipped it off.
- Check if the fixture has power — try twisting in a regular bulb to confirm the socket is live.
- Check for a dimmer switch — dimmer switches can cause power problems with LightCam. See the Fixture Compatibility article for details.
If the fixture has power but the camera still does not respond, try the Factory Reset.
Still need help? Go to Account → Messages in the app.