Manual Wi-Fi Entry (Hidden SSID / Add Network)

If your Wi‑Fi network doesn’t show in the list (hidden SSID or “Add network” needed), you can enter the network name and password by hand.

Prerequisites

Your LightCam has been found by the app and you’re on the step where the app connects it to Wi‑Fi.
You know the exact network name (SSID) and password. For hidden networks, the name is case-sensitive.

Open “Add network” On the Wi‑Fi selection screen, tap Add network (or “Add network manually,” “Other,” or similar).
Enter network name and password Type the exact SSID and Wi‑Fi password. Use “Show password” to avoid typos. Double-check for spaces at the start or end.
Connect Tap Connect (or Join). The app will try to connect the LightCam to that network. Wait for the pairing success screen.
If you see an error Re-check the SSID and password. For hidden networks, the name must match exactly. See Fix Wi‑Fi Connection Errors During Pairing for more steps.

“Network not found” or timeout: SSID might be wrong or the router may not allow the device. Verify the name on another device (e.g. phone Wi‑Fi settings) and try again.
Wrong password: Re-enter the password; avoid copying extra spaces. Check the router label or admin page for the correct key.
5 GHz vs 2.4 GHz: Many smart devices only support 2.4 GHz. If your network is 5 GHz only, use a 2.4 GHz SSID or dual-band name that uses 2.4 GHz for the device.

Last updated: February 2026